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Privacy Policy

How we protect and handle your data at UGC Ninja

Last updated: January 2025

Table of Contents

At UGC Ninja, we believe in transparency about how we collect, use, and protect your personal information. This privacy policy explains our practices in plain language, so you can make informed decisions about using our platform.

UGC Ninja is a platform that connects content creators with brands for user-generated content (UGC) collaborations. We take your privacy seriously and are committed to protecting your personal data.

📊 Information We Collect

Account Information

  • Email address (for account creation and communication)
  • Name and username (for profile identification)
  • Company name (for brand accounts)
  • Role selection (creator or brand)

Portfolio & Profile Data

  • Bio and personal description
  • Location information
  • Content categories and specialties
  • Social media links and statistics
  • Portfolio images and content samples
  • Pricing and rate information

Usage Data

  • Profile views and engagement metrics
  • Application and campaign interactions
  • Platform usage patterns and preferences
  • Device and browser information

🎯 How We Use Your Information

Primary Purposes

  • Connect creators with relevant brands and campaigns
  • Display your portfolio to potential collaboration partners
  • Facilitate communication between creators and brands
  • Process applications and manage campaigns
  • Provide customer support and platform assistance

Platform Improvement

  • Analyze usage patterns to improve user experience
  • Develop new features based on user needs
  • Ensure platform security and prevent fraud
  • Send important updates about your account or the service

🤝 Data Sharing & Disclosure

✅ What We DO

  • Share creator profiles with brands (when creators make them public)
  • Show brand information to creators for campaign applications
  • Facilitate direct communication between matched parties
  • Provide aggregated, anonymized analytics

❌ What We DON'T Do

  • Sell your personal data to third parties
  • Share your data for advertising purposes outside our platform
  • Provide your contact information without your consent
  • Use your content for purposes other than platform functionality

Legal Requirements

We may disclose your information if required by law, to protect our rights, or to ensure platform safety. We'll notify you unless legally prohibited from doing so.

🍪 Cookies & Tracking

We use cookies and similar technologies to improve your experience on our platform.

Essential Cookies

Required for basic platform functionality, including user authentication and security features.

Analytics Cookies

Help us understand how users interact with our platform to improve performance and user experience.

Managing Cookies

You can control cookies through your browser settings, though disabling essential cookies may affect platform functionality.

⚖️ Your Rights & Control

📖 Access

Request a copy of all personal data we have about you

✏️ Correction

Update or correct any inaccurate information

🗑️ Deletion

Request deletion of your account and associated data

📊 Portability

Export your data in a machine-readable format

To exercise any of these rights, contact us at support@ugcninja.com. We'll respond within 30 days.

🔒 Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict authentication and authorization procedures
  • Regular Audits: Ongoing security assessments and improvements
  • Data Minimization: We only collect and store necessary information

While we take security seriously, no method of transmission over the internet is 100% secure. We continuously work to improve our security measures and will notify you of any significant data breaches.

📱 Social Media Integration

UGC Ninja integrates with social media platforms to enhance creator profiles:

Instagram & TikTok Connection

  • OAuth authentication with official platform APIs
  • Display of public content to showcase creator work
  • Access only to data you explicitly authorize
  • Ability to disconnect accounts at any time

Connected social media data is used solely to display your portfolio content to potential brand partners. We never post on your behalf or access private information.

🌍 GDPR & CCPA Rights

🇪🇺 GDPR (EU Users)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

🇺🇸 CCPA (California Users)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we don't sell data)
  • Right to non-discrimination
  • Right to access specific pieces of personal information

To exercise your rights under GDPR or CCPA, please contact us using the information below. We may need to verify your identity before processing your request.

👶 Children's Privacy

UGC Ninja is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@ugcninja.com. We will take steps to remove such information from our systems.

📝 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

  • Significant changes will be communicated via email
  • Minor updates will be posted on this page with an updated date
  • Continued use of the service constitutes acceptance of changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

📧 Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: support@ugcninja.com

Response Time: Within 48 hours

Data Protection Officer: Available upon request

This privacy policy was last updated on January 15, 2025

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